SHIPPING & RETURNS

Shipping Policy

We know we will make mistakes as we embark on this new journey. We would appreciate your patience and support as we dive into our Village together.

Worldwide shipping is available on all orders. For urgent orders, please contact us before placing your order online.

UK/EU estimated delivery 5-7 working days

US/CA estimated delivery 15-21 days

Rest of the World 3-4 weeks

Return & Exchange Policy

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. 

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days

  • The Goods are in the original packaging.

  • Goods must be complete, unused, and in ‘AS NEW’ condition (eg if you have opened the box to examine the product it must have been done so without damaging the box and packaging or damaging the product in any way) and must be re-packaged as received.

  • We are unable to accept returns of un-wanted and non-faulty items after the 14 days.

  • On the very odd occasion that an Item is damaged in transit please contact us as soon as possible to avoid any misunderstandings.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

 

Returning Goods

 

You are responsible for the cost and risk of returning the Goods to Us. We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. 

Please contact us before making a return either

 

By email: islamvillageuk@gmail.com or
By visiting this page on our website: www.islamvillage.com/contact

If you have any questions about our Returns and Refunds Policy, please contact us directly.

A customer may cancel an order between placing the order and it being shipped.

Order Cancellation

Contact

Leicester

United Kingdom

Tel -         +44 79 36 801 857

Email -      islamvillageuk@gmail.com

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